Common questions about Discus and DISC
What does Discus profiling cost?
How do I get started with Discus?
Can I send questionnaires to my candidates online?
Can a person completing a questionnaire read their own report?
Do I have access to all my profile reports?
How can I recover a lost or forgotten Discus password?
Is training available?
I received a test invitation, but I'm not able to use it.
I completed an invited questionnaire, but I didn't receive a copy of my report.
Can I try Discus for free?
What does Discus profiling cost?

Discus profiles start at just $38 each, with discounts available for more substantial purchases.

For new accounts, we offer a whole range of useful extras. Find out more on our pricing page.

How do I get started with Discus?

Getting started with Discus is easy. You'll just need to take a few minutes to sign up for an account, and then you'll be ready to start creating profiles right away.

Can I send questionnaires to my candidates online?

Discus provides an entire suite of features to make this process easy and automatic. At the simplest level, you can simply enter a person's e-mail address, and Discus will send them an invitation and then display and manage the questionnaire. Once the questionnaire is complete, a report will immediately be compiled and added to your accounts.

Discus also provides lots of options for your to customise this process to meet your exact requirements. For example, you can arrange to be automatically notified and sent a copy of the report as soon as it is available.

Can a person completing a questionnaire read their own report?

This is a decision you can make as you set up an invitation. There's no requirement to share the report, but you have the option of doing so if you wish.

Discus can also provide an intermediate solution through the 'Feedback' report, which is an alternative version of the report specifically designed for this purpose, providing a readable and accessible summary of the results.

Do I have access to all my profile reports?

Every DISC profile produced on your account is held in your own secure Discus database. You can access, review and manage those reports at any time. Discus even provides extra features to assess the results in combination, such as comparing candidates against the needs of a role, or assessing how individuals would work together in a team.

How can I recover a lost or forgotten Discus password?

It's easy to reset your Discus access details. You can start the process from the Discus sign-in page, or by following the link below. Discus will handle resetting your access through your registered e-mail address.

Is training available?

We offer a comprehensive online video training course introducing the DISC system and its workings. The course is free if you sign up for an account with fifty credits or more.

Discus itself offers an interactive guide to get your started, and extensive help resources throughout the system.

I received a test invitation, but I'm not able to use it.

There can be various reasons for this. The invitation code might already have been used, or it might simply have expired, or been cancelled by the user who originally set up the invitation.

Your best course of action in a situation like this is to get in touch with your invitation provider and ask them to set up another invitation for you.

I completed an invited questionnaire, but I didn't receive a copy of my report.

When a Discus user sends out an invitation, they can choose whether to give you access to your report or not, so it may simply be that this option isn't active.

If you think you should have received a report, your best course of action is to contact the person who sent you your invitation; they will have the option of sending you a copy.

Can I try Discus for free?

Sorry, we aren't able to offer free trial profiles, but if you want to try the service, remember that you can set up a Discus account with just a single credit.

If you want to see what Discus can produce, take a look at our extensive library of sample reports.

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Special Situations

From time to time, unusual DISC configurations will appear as a result of a questionnaire. These special situations describe DISC profiles that cannot be interpreted in the normal way, or that suggest additional information beyond the standard interpretation. There are five different types of special situation that may occur, some being more important than others. This section describes each of the five special DISC configurations.

Example Graph Compressed Profiles are profiles showing all four factors between 35% and 65%. There are a number of possible sources for a profile of this kind. Attempts by a candidate to distort the questionnaire's results might produce a compressed profile shape, as may an insufficient understanding of the questionnaire's requirements (although most modern profiling systems are designed to be simple to understand, so this cause is becoming less common). A Compressed Profile might also relate to some kind of ongoing stress within a person's life. If the 'Internal Profile' is compressed, this might reflect a problem with the person's general lifestyle, whereas a compressed 'External Profile' would suggest problems in the shorter term, usually related to the individual's work life, or financial situation.
Example Graph Extended Profiles are Profiles showing one or more very high (above 85%) or very low (below 15%) factors. In the example on the left, both Dominance and Compliance are extended. Traditional interpretations suggest that this situation suggests the possibility of erratic or unpredictable behaviour, perhaps even culminating in a sudden 'flip' in the factor concerned (e.g. in the sample to the left, the high Dominance might suddenly drop down the profile). In practice, there is little evidence to suggest that this is correct - very high or low factors are best interpreted in the same way as other factors in the profile.
Example Graph Overshifted Profiles show all four DISC factors greater than 65%. Such a configuration is interpreted as meaning that an individual is trying to show themselves almost as 'supermen' with strengths in all areas, and no corresponding weaknesses. Overshifted profiles are extremely rare in practice.
Example Graph Undershifted Profiles represent the opposite of Overshifted Profiles - DISC graphs with all four factors below 35%. They are said to represent unhappy or depressed individuals with a low self-image, who are unable to define a clear behavioural style for themselves. As in the case of Overshift, Undershifted Profiles almost never appear in practical use of a DISC system.

Finally, the term Invalid Profiles is used to describe a situation in which the Internal and External profiles from a single questionnaire are 'diametrically opposed'. In other words, the two profiles represent mirror images of one another. While this might theoretically represent a person making extreme modifications to their approach to meet the needs of a role to which they are entirely unsuited, in practice it will usually indicate a lack of understanding of the questionnaire, or a deliberate attempt to manipulate the results.

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